Privacy Policy
OOKOE respects your privacy and is committed to protecting your personal data across the United Arab Emirates, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman.
Data we collect
- Contact details you provide at checkout or registration (name, email, phone, delivery address).
- Order history and payment confirmation details (we never store full card numbers).
- Browsing preferences that help us improve your shopping experience.
How we use your data
- To process and deliver your orders.
- To provide customer care and order notifications.
- To comply with applicable GCC consumer protection and e-commerce regulations.
Your rights
You may request access, correction or deletion of your personal data at any time by contacting our customer care team. We respond within the timeframe required by applicable local law.
Data retention & security
Data is retained only as long as needed for order processing, legal compliance and warranty support, and is protected with industry-standard safeguards.